Refund policy

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund. If it is a split package order, it will start from the time of the final package delivery date and time. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

  • Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the return.
  • Shipping and handling charges are non-refundable.
  • Return shipping is the customer's responsibility unless it was a shipping or a damaged item.
  • Please allow 5-7 business days from the day we receive the returned package to process.
  • We will email you after return has been processed to confirm what has been done.

Final Sale and non-returnable categories:

  • Swimwear
  • Bodysuits
  • Intimates
  • Jewelry
  • Beauty


To start a return, you can contact us at borednkansas@att.net. Please note that returns will need to be sent to the following address: 3432 SE Crestwater Drive, Topeka, KS 66605

If your return is accepted, we’ll send you an email with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at borednkansas@att.net.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
We do not offer exchanges at this time.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at borednkansas@att.net.